Privacy Notice.
ZAPOPAN JALISCO MEXICO July 24, 2019
Definitions, terms, and entities can be found on the Terms of Use page at https://kitchenmax-msi.com/pages/privacy-notice
KINGSTRONG NOGAL BEAT SA DE CV with RFC KNB181031AE2 and trade name KitchenMax Store, also as Kingstrong, KitchenMax, hereinafter "the company" or any of the foregoing, with address at Av. de San Juan marked with number 1361 Colonia Ciudad Granja. Postal Code 45010, in Zapopan, Jalisco. Is responsible for the processing of your personal data.
How to contact us: Privacy Office: at the address mentioned above. Email: info@kitchenmax.mx Phone: (33) 2101-0525
With respect to your personal data, the collection, use, disclosure, as well as its storage, hereinafter “Processing”, is only carried out for the purpose of:
- To provide the services and products you require;
- To fulfill obligations contracted with our clients;
- Inform about changes or new products or services that are related to the interest shown by the contracted or acquired customer.
- To provide you with information about events, services and/or products that may be of interest to you.
- Evaluate the quality of service, evaluate the reach of our promotions.
- Conduct internal studies on consumption habits and visits to our website, marketplaces and social networks.
- Respond to your requests for information, attention, service and provide attention to requests for ARCO rights.
- Respond and provide proper attention or answers to commercial and/or legal inquiries.
- Financial management, invoicing and collection.
- Refer him or her to a specialist to address his or her query or to carry out a procedure before administrative, judicial, commercial and/or mercantile authorities.
- To provide information as evidence before the commercial, administrative and/or judicial authorities at different levels.
- To carry out the necessary procedures to obtain payment and/or recovery and/or fulfillment of the benefits claimed from third parties, necessary to comply with the obligations undertaken.
- File of records and documentation of the contractual relationship for monitoring and future services.
For the purposes stated in this privacy notice, we may collect your personal data in various ways, including:
- When you provide them to us directly;
- When you participate in promotions;
- when you visit our website or use our online services,
- When you make contact via email, WhatsApp, or telephone;
- When we obtain them through a third party as a referral or recommendation
- and when we obtain information through other sources that are permitted by law.
We do not collect sensitive, financial, or asset data from our clients.
Personal data that we collect in the ways mentioned above:
- Full name, identification number, and contact information
- Information about general interests, hobbies, or work activities.
- Email and social media contacts
- Delivery addresses and tax addresses
- Telephone(s) and cell phone numbers.
- Purchase history, history of visits to our websites or marketplaces.
- Email history, conversations.
If you provide your personal data through the website, cookies, web beacons and other similar technologies will be used; access to the privacy notice will always be visible for your information.
Cookies are text files that are automatically downloaded and stored on the user's computer hard drive when browsing a specific Internet page, allowing the Internet server to remember some data about this user, including their preferences for viewing pages on that server, name and password.
Web beacons, on the other hand, are images embedded in a web page or email that can be used to monitor a visitor's behavior, such as storing information about the user's IP address, the duration of their interaction on the page, and the type of browser used, among other things.
We inform you that we use cookies and web beacons to obtain personal information from you, such as the following:
- Your browser type and operating system.
- The Internet pages you visit.
- The links that follow.
- The IP address.
- The place he visited before entering ours.
These cookies and other technologies can be disabled. To learn how, please send an email with the name and version of your internet browser to info@kitchenmax.mx
The company maintains various administrative, technical, and physical security mechanisms, procedures, and measures to protect this information against damage, loss, alteration, destruction, or unauthorized use. It should be noted that, as part of these mechanisms and security measures, the company has entered into various confidentiality agreements with its employees, suppliers, service providers, and related parties, committing them to the proper handling of Personal Data and to respect the terms contained in this Privacy Notice.
The company will at all times refrain from selling or leasing your Personal Data to any third party, and has security measures in place to safeguard and protect your personal data. However, in order to properly provide you with the requested service, please be advised that, in your case, it is necessary to transfer the personal data you provide to us to carry out these procedures:
- Parcel or courier services to fulfill the delivery of products and/or services.
- Collection services to ensure payment compliance.
- Installation or installation services to carry out the fulfillment of services.
- Administrative and/or judicial authorities to carry out the procedures and formalities aimed at fulfilling the obligations contracted with you and the requested service.
ARCO RIGHTS.
Exercising your rights, options, and means to limit the use or disclosure of your data, and means to revoke your consent. In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation on July 5, 2010, the company has internally designated the PERSONAL DATA PROTECTION AREA as the entity responsible for processing any requests that you or any interested party may have, starting October 30, 2018, in accordance with the aforementioned Law. This area will also be responsible for monitoring the proper processing of your personal data, in accordance with this Privacy Notice. You have the right to access your personal data that we hold and the details of its processing, as well as to rectify it if it is inaccurate or incomplete. You may cancel your personal data when you believe it is no longer required for any of the purposes stated in this privacy notice, is being used for purposes to which you have not consented, or the contractual or service relationship has ended. You may also object to the processing of your personal data for specific purposes, or to limit its use and disclosure. Therefore, any request for access, rectification, cancellation, or objection, as well as any clarification, update of your Personal Data, request to limit its use or disclosure, or revocation of your consent, must be directed to the PERSONAL DATA PROTECTION AREA, through the Personal Data Request Form, which will also outline the procedure to follow to address your request. To do so, you must send an email to the following address:
info@kitchenmax.mx, addressed to Diana Velázquez requesting the corresponding form, or by calling 33 2101 0525 or physically at the company's address, which has been previously indicated. It is essential to clarify that, in accordance with applicable law, for the company to process any request submitted by you or any interested party under this Privacy Notice, the data subject must comply with the requirements set forth in Articles 29, 31, and other applicable articles of the same law.
We reserve the right to modify or update this privacy notice at any time to address new legislation, internal policies, or new requirements for providing or offering our services or products. These modifications will be made available to the public through the following means: (i) visible notices in our establishments or customer service centers; (ii) on our website https://kitchenmax-msi.com/pages/condiciones-de-uso
If you believe that your right to personal data protection has been violated by any conduct of our employees or by our actions or responses, or if you suspect that the processing of your personal data violates the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, you may file the corresponding complaint with the IFAI. For more information, please visit www.ifai.org.mx
JURISDICTION.- For all matters related to the execution and fulfillment of the clauses of this document, the parties that enter into it expressly submit to the jurisdiction and competence of the courts of the City of Guadalajara, Jalisco; and to the provisions of this contract and the laws applicable to the State of Jalisco, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles, or for any other reason.
CLAUSE HEADINGS.- It is stated that the clause headings cited in this document are solely for the purpose of facilitating their identification and reading, and therefore are not understood as substantive provisions that vary or can be interpreted as a substantial part of this contract, and should not be interpreted to expand, reduce or affect in any way the scope of the content of the clauses of this document.